Troubleshooting
Connectivity
1. Cluster is not reachable, you can check the following:
If the status of the cluster, if it is NotReady, you can check the metrics of the cluster to see if there are free space for PGData.
WARNING
Do not delete your cluster, it will cause data loss.
Solution:
- You can upgrade your cluster to a larger size to solve the problem, you can refer to the upgrade cluster storage for more information. After the upgrade is completed, the cluster will be in the
Readystatus, and the cluster will be reachable.
If above solution does not work, you can contact us at Discord, we are happy to help.